Shipping Policy
Shipping Policy
At Ceuticoz Canada, we aim to deliver your order quickly and safely.
Shipping Locations
We currently ship across Canada.
International shipping may be added soon.
Processing Time
Orders are processed within 1–2 business days.
Orders placed on weekends/holidays are processed on the next business day.
Shipping Methods & Timelines
- Standard Shipping (Canada Post / UPS): 3–7 business days
- Express Shipping: 1–3 business days
Shipping timelines may vary based on location and weather conditions.
Shipping Fees
Shipping rates are calculated at checkout based on product weight and destination.
Free shipping thresholds (optional):
- E.g., Free shipping on orders over $75
Order Tracking
A tracking number will be emailed once your order ships.
Lost / Damaged Orders
If your package is lost or arrives damaged:
- Contact us within 48 hours at info@ceuticoz.ca
- Include photos for damage claims.